[PLACEHOLDER]

This is still to be finished


Thaero Hosting Services reserves the right at any time to amend, or otherwise change the Services, Software and/or Hardware used to provide the "Service", given that such changes do not change the performance of the "Services" offered. Thaero Hosting Services shall make send notice prior to any such actions when at all possible. Thaero Hosting Services reserves the right at any time to suspend any provided "Services" temporarily or permanently without prior notice under any of the following events:

  1. Request by any competent authority of an order which is binding on Thaero Hosting Services and which affects the "Services" and which can only be dealt with properly by suspension of the Services

And Thaero Hosting Services reserves the right to suspend any provided "Services" temporarily or permanently given a minimum of 48hrs prior of notice under any of the following events:

  1. Planned Maintenance
  2. if the Client fails to pay any amounts due when they are due

The Client is liable for any legal contracts or end user license agreements as a result of any third party software installed by The Client.


Thaero Hosting Services offer\s a grace period in the event the Client contacts Thaero Hosting Services via a ticket within the Client Area within 7 days of a initial service payment, a refund will be issued along with the termination of the service. A processing fee may be charged which is equal to the amount charged for the transaction by the payment gateway.


All "Services" provided by Thaero Hosting Services are to be bound to a Service Level Agreement on the behalf of Thaero Hosting Services. Under the stated SLA "Services" which are not provided/available for any amount of time longer than 2 (two) hours in any given day due to a fault of Thaero Hosting Services or it's providers then the effective cost of the "Service" for that given day will be eligible for refund as a credit to the account upon request as a submitted ticket within the Client Area within 30 days of the event. Additionally any "Services" which are not provided/available for any amount of time longer 7 days due to a fault of Thaero Hosting Services or it's providers then the cost of the "Service" for a full 30-day cycle shall be eligible for refund as a credit to the account.


All "Services" offered by Thaero Hosting Services are billed as "subscription services" which are billed one full cycle at a time without proration in the event of a change of service.